Privacy Policy
At SouqArab, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information whenever you interact with us—whether you're browsing, shopping, or reaching out for support.
1. Information We Collect
When you use SouqArab, we may collect the following types of data:
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Personal Information: Your name, email address, phone number, and billing/shipping address.
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Order Details: Products purchased, payment methods (securely processed), and order history.
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Device & Usage Data: IP address, browser type, and cookies to help us enhance your shopping experience.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Provide order updates and customer support
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Share exclusive offers and news (only if you opt in)
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Improve and personalize your experience on our website
3. Your Privacy Comes First
We do not sell your personal information. We only share it:
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With trusted partners (e.g., shipping and logistics providers) to complete your orders
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When required by law in the UAE or Saudi Arabia
4. How We Protect Your Data
We take your security seriously and use industry-standard measures:
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SSL-encrypted browsing
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Secure, encrypted payment processing
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Internal access controls to protect sensitive data
5. Your Rights (UAE & Saudi Arabia)
You have the right to:
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Request access to the personal data we hold
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Ask us to correct or delete your data
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Opt out of promotional emails at any time
📧 To exercise your rights, contact us at: souqarabofficial@gmail.com
6. Cookies & Tracking
We use cookies to:
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Remember your shopping cart
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Recommend products based on your preferences
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Enhance website performance and speed
You can manage or disable cookies through your browser settings.
7. Policy Updates
We may update this Privacy Policy occasionally. The most recent version will always be available on our website.
8. Contact Us
If you have any questions or concerns about your privacy:
📧 Email: souqarabofficial@gmail.com
🌍 Serving customers in the United Arab Emirates and Saudi Arabia